Privacy Policy for The Overstocked Factory

 

This Privacy Policy explains how The Overstocked Factory ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit and make a purchase from our e-commerce website, [Your Website URL Here], which specializes in overstock professional and college sports apparel.

By using our Site, you agree to the collection and use of information in accordance with this policy.

 

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1. Information We Collect

 

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). This information is primarily gathered during the process of setting up an account, browsing the site, or completing a transaction.

 

1.1 Information You Directly Provide to Us

 

When you interact with the Site, we may collect:

• Contact and Identity Information: Your name, email address, mailing address, and phone number (when you create an account or place an order).

• Transaction Information: Details about the products you purchase (e.g., item, size, price) and your billing address. Note: We do not store full payment card details. Payment processing is handled by a secure, third-party processor (e.g., Stripe, PayPal).

• Account Credentials: A username and password if you create an account.

• Communications: Any information you provide when you contact us for customer support or feedback.

 

1.2 Information Collected Automatically (Cookies and Tracking)

 

When you browse our Site, we automatically collect certain information about your device and activity:

• Device Information: IP address, web browser type, operating system, and unique device identifiers.

• Browsing Data: Pages viewed, products searched for, referral source, and the duration of your visit.

• Cookies: We use "cookies" (small data files stored on your device) and similar technologies to enhance your shopping experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.

 

2. How We Use Your Information

 

We use the information we collect for various business purposes, including to:

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• Fulfill Orders: Process your transactions, complete your purchases, and arrange for the shipping of your overstock apparel.

• Manage Accounts: Create, maintain, and manage your registered account on the Site.

• Communicate: Send you order confirmations, shipping updates, and respond to your customer service inquiries.

• Improve the Site: Analyze trends and traffic to improve the design, content, and functionality of our Site.

• Marketing (If consented): Send you promotional emails about new arrivals, sales, or items related to your interests in sports apparel. You can opt out of marketing communications at any time.

• Security: Detect and prevent fraudulent transactions and unauthorized access.

 

3. Sharing Your Information

 

We do not sell your Personal Information to third parties. We may share your information with third parties only in the following circumstances:

• Service Providers: We share necessary information with trusted third parties who perform functions on our behalf, such as:

  • Payment Processors (to process payments).

  • Shipping Carriers (to deliver your order).

  • Data Analytics Providers (to help us understand site usage).

• Legal Compliance: If required by law, subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.

• Business Transfers: In connection with a corporate merger, sale of assets, or bankruptcy, your Personal Information may be transferred as a business asset.

 

4. Your Choices and Rights

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4.1 Opting Out of Marketing

 

You have the right to opt out of receiving marketing communications from us at any time. You can do this by clicking the "unsubscribe" link in any promotional email you receive.

 

4.2 Accessing or Correcting Information

 

You can review and change your Personal Information associated with your account by logging into your account profile settings on the Site. If you need assistance, please contact us using the information provided below.

 

4.3 Do Not Track (DNT)

 

Our Site does not currently respond to "Do Not Track" signals.

 

5. Security

 

We implement reasonable security measures designed to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.

 

6. Children's Privacy

 

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately.

 

7. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top of the policy.

 

8. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us on the:

• The Contact Us Form